### What is Euro-Leasing?
- European Car lease program offers a **Temporary Transit (TT)** program, which is an alternative to traditional car rental for extended European travel. It allows eligible customers who reside outside the European Union to use a **brand-new, tax-free vehicle** during their stay in Europe.
- The vehicle is registered under a specific French temporary registration system and can be driven in the countries authorised by CAR-2-EUROPE. The program includes unlimited mileage, comprehensive insurance without an excess and 24/7 assistance.
### Is there a minimum/maximum amount of hire days for a lease?
- Car leasing currently states that vehicles are available for **1 day up to 6 months**. A fixed price applies for contracts of 1–15 days, while contracts longer than 15 days are priced according to the duration.
- There is a special restriction for vehicles delivered and returned in Portugal: the contract cannot exceed **90 days**.
### Who is eligible to lease?
To qualify for Temporary Transit, you must:
* Have a valid driving licence.
* Normally reside **outside the European Union** or in a French Overseas Department/Territory.
* Have spent **less than 175 days in EU countries during the previous 12 months**.
* Not undertake professional activities in the European Union.
The program is available to tourists and certain people undertaking an internship or assignment, provided their normal residence is outside the EU or in a French Overseas Department/Territory.
### When is final balance due?
- CAR-2-EUROPE's current FAQ does not specify a separate final-balance due date. Payment arrangements can depend on whether the booking is made online or through a local representative.
- For online bookings, payment is made by credit card. If a payment fails, you have **48 hours to make the payment before the booking is automatically cancelled**.
### What if I cannot pay my booking by the due date?
- If an online payment fails, CAR-2-EUROPE gives you **48 hours to complete the payment**. If payment is not received within that period, the booking is automatically cancelled.
### Do I need an International Driving Permit (IDP) for Euro-Leasing?
- CAR-2-EUROPE states that the **international driving licence/permit must be carried together with your national driving licence at all times**.
- You must also have a driving licence that is valid in the countries you intend to visit. Drivers must be at least 18 years old.
### Can I take my lease car on a ferry?
- CAR-2-EUROPE does not specifically state on its FAQ whether ferry travel is permitted. Because the vehicle may only be driven in the countries covered by the Temporary Transit contract and insurance, you should confirm your intended ferry route with CAR-2-EUROPE before travelling.
### Can I travel with my lease car to the UK?
- **No.** CAR-2-EUROPE specifically states that Temporary Transit vehicles are **not permitted to circulate in the United Kingdom** following Brexit.
### Do I need to purchase any additional insurance?
- The CAR-2-EUROPE package includes **comprehensive insurance without an excess** in the authorised countries. The cover includes driver civil liability, fire, theft, glass damage, accident damage, legal protection and driver cover, together with 24/7 assistance.
- You should nevertheless consider separate **travel insurance**, as this is different from the vehicle insurance and may cover areas such as medical expenses, cancellation and personal belongings.
### Do I need to return the vehicle with a full tank of fuel?
- The vehicle is supplied with approximately **10–15 litres of fuel**, enough to allow you to reach a nearby service station.
- If you want the vehicle supplied with a full tank, you can select the **fuel accessory when booking**. CAR-2-EUROPE's FAQ does not state that you must return the vehicle with a full tank.
### What do I need to collect my vehicle?
You must present:
* Your **passport** (or identity card for French residents).
* Your **valid driving licence**.
* Your **CAR-2-EUROPE contract**.
### Can I travel on a European passport?
- Eligibility is based primarily on your **country of residence**, rather than simply your nationality.
- CAR-2-EUROPE states that people whose usual residence is outside the European Union may qualify, regardless of nationality, subject to the other eligibility requirements.
- Therefore, holding a European passport does not automatically make you ineligible if you are ordinarily resident outside the EU. However, your individual circumstances should be confirmed before booking.
### Can my friend or relative collect the vehicle for me?
- Only the **contract holder** may normally take delivery of the vehicle.
- An exception applies to the contract holder's spouse/partner, who may collect the vehicle if they have a **special authorisation letter and proof that they live together**. A friend or other relative cannot collect the vehicle on your behalf under the standard rules.
### Can I have additional drivers and is there a fee?
CAR-2-EUROPE's FAQ states that the vehicle may be driven by:
* The contract holder
* Their spouse/partner, subject to the applicable proof
* Their children
*** Other people cannot drive the vehicle.** The vehicle also cannot be used for professional purposes.
- The FAQ does not provide an option or fee for adding unrelated additional drivers.
### How much fuel is provided and do I need to return the vehicle full?
- The vehicle is supplied with approximately **10–15 litres of fuel**. This is intended to get you to a service station after collection.
- If you want a full tank when you collect the vehicle, you can purchase the **fuel accessory during the booking process**.
- CAR-2-EUROPE does not currently state on its FAQ that the vehicle must be returned with a full tank.
### How do I purchase the emission sticker that is required in certain parts of Germany?
- CAR-2-EUROPE's FAQ does not provide a specific procedure for purchasing the German environmental/emissions sticker.
- Because environmental-zone requirements are local and can change, you should arrange the required **German Umweltplakette (environmental sticker)** before entering a restricted zone and confirm with CAR-2-EUROPE whether one is required for your particular vehicle.
- Customers are responsible for complying with the legal requirements applicable in each country they visit.
### What tyres do Euro-Leasing vehicles come with?
- CAR-2-EUROPE states that its vehicles are supplied with their standard tyres and that it **cannot fit special snow tyres**.
- Snow chains are available as an accessory and are designed to be easily fitted without specialist assistance.
- If you choose to fit special tyres yourself, this is at your own expense and the vehicle must be returned with its **original tyres**. Customers are responsible for complying with local legal requirements.
### If I want to extend or change the details of my long-term car hire whilst I am overseas, can I do this through my Australian Travel Agent?
- Contract extensions are handled directly by CAR-2-EUROPE. You should contact them **at least 7 days before the end of your contract**.
- The current extension fee is **€60 per day**, subject to CAR-2-EUROPE's approval.
- For an extension request, CAR-2-EUROPE asks customers to provide the vehicle brand, registration number and telephone number.
- For changes to the return location, CAR-2-EUROPE also requests at least 7 days' notice. Additional charges may apply for returns outside France (excluding Geneva).
- Your Australian Travel Agent may be able to assist you with communicating with CAR-2-EUROPE, but the provider's FAQ indicates that the extension itself is arranged with CAR-2-EUROPE.
What if my question is not mentioned here?
If your question is not covered above, you can contact CAR-2-EUROPE directly through their contact page. They recommend contacting them whenever you are unsure about whether a particular country or journey is permitted.
